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FAQ

Q: What services do you offer as a private/personal chef?

A: We offer a range of culinary services, including intimate dinners, special occasions, community gatherings, drop-off catering, and meal preparation. Our services are designed to provide a personalized dining experience tailored to your preferences and dietary needs.

Q: How do I book your services?

A: To book our private/personal chef services, simply submit a booking request through our website or contact us directly via phone or email. We’ll respond within 48 hours to confirm your booking and discuss the next steps.

Q: Can you accommodate dietary restrictions and allergies?

A: Absolutely. During the initial consultation, please inform us of any dietary restrictions, allergies, or special requests. We take these factors into account to create a customized menu that caters to your specific needs.

Q: Do you accept credit cards?

A: No, we currently only accept cash or e-transfers for our services.

Q: How does the menu planning process work?

A: After the consultation, we’ll create a tailored menu proposal that includes a variety of options based on your preferences. This proposal will also outline the inclusive fees associated with our services.

Q: When is the deposit required, and how much is it?

A: Once the menu and contract are finalized, we require a 50% deposit to secure your booking. This deposit is due at least 3 weeks prior to the event date and confirms your commitment to our services.

Q: What if I have a question or change request for my confirmed booking?

A: If you have any questions or change requests for your confirmed booking, please contact us via email or phone number as soon as possible. We’re here to assist and ensure your event runs smoothly.

Q: What happens if I need to cancel my event?

A: We understand that unforeseen circumstances may arise. If you need to cancel, please inform us at least 1 week before the scheduled event date. Cancellations within this timeframe will result in the forfeiture of the 50% deposit.

Q: Can I change the event date after booking?

A: If you need to change the event date, please let us know as soon as possible. While we cannot guarantee availability for the new date, we’ll do our best to accommodate your request. If a date change is possible, service fees may apply.

Q: How are payments handled?

A: A 50% deposit is required to secure your booking. The remaining balance is due on the day of the event before services are rendered. We accept cash or e-transfers for our services.

Q: How far in advance should I book your services?

A: We recommend booking at least 4 weeks prior to your event to ensure sufficient time for menu development, planning, and preparation.

Q: Do you provide all the necessary equipment and ingredients?

A: Yes, we bring all the necessary equipment and ingredients to create a seamless and exceptional dining experience in the comfort of your own space.

Q: Do you provide all the necessary table settings?

A: We do offer rental options for tableware, tablecloths, and drinkware. These additions are available for an additional fee. We invite you to reach out and inquire about these options.